Frassie 28 inch Office Gaming Chair Replacement Base Metal Silver

Frequently Asked Questions

• Q: What is included in this Frassie Office Gaming Chair Metal Base Replacement kit? A: This kit includes a stable metal base, a heavy-duty bottom plate with a tilt mechanism, a 4.9-inch stroke gas lift cylinder (Class 3), and 5 silver wheels.
• Q: What material is the Frassie chair base made from? A: The Frassie chair base is made from durable metal, ensuring stability and longevity for your chair.
• Q: What are the dimensions or specifications of the gas lift cylinder? A: The gas lift cylinder has a stroke of 125 mm (4.9 inches), with a length of 278 mm and an extension length of 403 mm. It is a Class 3 cylinder.
• Q: What is the mounting hole spacing for the tilt mechanism on the bottom plate? A: The gaming office chair tilt mechanism mounting hole spacing is 10 inches by 6 inches.
• Q: How do I adjust the tilt tension on the chair? A: You can adjust the tilt tension by turning the handwheel on the bottom plate to tighten or loosen the rear tilt.
• Q: What type of surfaces do the included wheels work best on? A: The wheels are designed to roll well on smooth surfaces such as wooden floors and tiles.
• Q: Will these wheels work on carpet? A: No, the wheels are not suitable for carpets. They are best for hard, smooth surfaces.
• Q: Is this replacement base compatible with any office or gaming chair? A: This base is designed as a replacement for office gaming chairs. Please ensure your existing chair's mounting plate dimensions match the 10"x6" spacing of our bottom plate for compatibility.
• Q: What is the diameter of the metal base? A: The diameter of the metal base is 28 inches.
• Q: What is the color of the replacement base and wheels? A: The Frassie Office Gaming Chair Metal Base Replacement kit comes in a sleek silver color.
• Q: How do I know if this replacement base will fit my chair? A: Verify that your current chair's bottom plate has a mounting hole spacing of 10 inches by 6 inches. The cylinder also has specific dimensions, so ensure it is compatible with your chair's height adjustment mechanism.
• Q: What if I encounter an issue with the replacement base kit? A: If you experience any problems with the stool chair base set, please contact our customer service, and we will resolve the issue for you promptly.
• Q: What is the weight capacity of this metal base? A: While specific weight capacity isn't listed, the stable metal construction and heavy-duty bottom plate are designed to support standard office and gaming chairs securely.
• Q: Can I use this replacement cylinder with a different chair base? A: The cylinder is designed to work with our specific base and bottom plate. While it might fit other chairs, we cannot guarantee compatibility or safety if mixed with non-Frassie components.
• Q: Are the wheels easy to install? A: Yes, the wheels typically push into place and lock securely. Installation is usually straightforward.
• Q: How does the tilt mechanism work? A: The tilt mechanism allows your chair to rock back and forth. The handwheel on the bottom plate controls the resistance or tension of this rocking motion.
• Q: Is this a genuine Frassie product? A: Yes, this is an official Frassie replacement part, ensuring quality and compatibility with Frassie products.
• Q: What are the benefits of upgrading to a metal base? A: A metal base offers superior stability, durability, and a higher weight capacity compared to plastic bases, providing a more secure and long-lasting foundation for your chair.